Healthcare Providers’ and Deaf Patients’ Perceptions Toward Video Remote Interpreting

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Manako Yabe


Video Remote Interpreting, Healthcare Communication, Mixed Methods Study


The mixed-methods study identified healthcare professionals’ and Deaf patients’ preferences on Video Remote Interpreting (VRI) and in-person interpreting. The study found both groups preferred in-person interpreting for critical care, and proposed hospital stakeholders not to popularize VRI at 100% but to allocate funding for in-person interpreting for appropriate clinical situations.

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